Turning Workflows into Wisdom – The Birth of ALICE AI Agent

Huy Tran Nhat
June 27, 2025
7 mins read
Turning Workflows into Wisdom – The Birth of ALICE AI Agent

Turning Workflows into Wisdom – The Birth of ALICE AI Agent

A familiar question – but this time, we decided to go all the way

In mid-2024, during what seemed like just another internal meeting, a familiar question resurfaced:

Why are we still spending over 30% of our time daily on repetitive tasks like onboarding new hires, handling media content, and searching for project info – even though we’ve tried countless support tools?

It wasn’t a new question, but this time, instead of brushing it aside, we decided to dig deeper.

And here’s what we found:

  • Many teams still rely on 4–5 separate platforms just to manage project data
  • Most workflows depend heavily on manual steps and copy-pasting
  • Even as AI tools flood the market, they often can’t access or act on internal data securely or contextually

💡 We realized: the solution isn’t just another chatbot. What modern businesses truly need is an agent – smart, secure, context-aware, and capable of executing real tasks.


Meet ALICE – Your Internal AI Assistant

ALICE isn’t just another AI tool. It’s a no-code platform that lets you build intelligent agents for your business in minutes. Every user can easily create and customize their own ALICE agents to manage specific workflows—all without writing a single line of code.

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You can also choose from pre-built agents designed for common business needs. These are available from the ALICE team or contributed by the wider ALICE community.

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For instance:

  • The ALICE HR Advisor can respond to employee questions.

  • The ALICE Media Agent can generate and schedule social media content.

  • The ALICE Translator Agent can provide instant language translations.

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Each ALICE agent can:

  • Understand internal data in full context
  • Chat naturally with employees via a web interface
  • Handle workflows: generate content, propose schedules, and more
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Many popular AI model right at the tip of your fingers

  • Alice is equipped with the most recent AI Models (Claude, GPT-5.0, and more...) all of which are available for the user to choose from
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Mobile Friendly

  • Knowing the importance of mobility, Alice is designed to be fully responsive and mobile-friendly, allowing users to access their AI agents on-the-go.
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From HR to Marketing – ALICE is already helping:

  • ALICE HR Advisor: Answers policy questions, handles leave requests, summarizes recruitment data
  • ALICE Media Agent: Writes captions, generates images, and suggests post schedules
  • Custom-Tailored Content: Aligns with each company’s tone and communication style

Streamline Your Workflow in 3 Simple Steps

  1. Connect your internal data sources securely by creating Create an Automation Agents in our Automation tab then uploading the relevant documents
  2. Give your agents a name, define their role, and set specific time to execute your tasks
  3. Start chatting and let ALICE handle the rest - including generating topics, drafting content, generating visualization, and more
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Built with a Developer’s Mindset

Tech stack:

  • ReactJS + NestJS – fast, modern
  • Firebase Auth – flexible authentication
  • MongoDB Atlas – persistent memory
  • Docker on AWS EC2 – scalable deployment

Backed by OpenAI Assistants API + a dedicated Vector Store for secure, context-rich data access.


Real Feedback, Real Results

Since its internal launch, ALICE has rapidly improved:

  • Social media teams save hours weekly
  • The agent creation interface is now more intuitive – even for non-tech users

But more importantly, teams are starting to think differently:

Instead of building another dashboard or asking someone in ops, I just ask ALICE – and get the exact insight I need.

Onboarding used to take 2–3 days. Now, with ALICE, new interns get answers instantly and are productive from day one.

We finally have a way to codify team knowledge without writing endless documentation.


Teams Trust ALICE With Critical Tasks

From summarizing project updates to automating meeting notes and tracking campaign data – ALICE is no longer just a tool.

It’s becoming a digital teammate.

ALICE doesn’t just assist – it adapts. The more we use it, the more it feels like a part of the team.


Real Numbers That Matter:

  • 40% of repetitive manual work eliminated
  • 2x faster turnaround time for content approvals
  • Over 10,000+ internal interactions handled in just the first 3 months
  • Knowledge base retention improved, with fewer repeat questions to HR or Ops

👉 Read Blog 2 – What’s Coming Next →